Privacy Policy

1. Introduction

FedhaBridge is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our M-Pesa integration service.

2. Information We Collect

We collect information necessary to facilitate M-Pesa transactions, including:

• Transaction Data: Phone numbers (MSISDN), transaction amounts, and payment status.
• Merchant Data: Safaricom Daraja API credentials (encrypted) and account identifiers.
• Order Metadata: Order IDs and customer names associated with payments.

3. How We Use Your Information

Your data is used solely to:

• Initiate M-Pesa STK Push requests.
• Verify payment status with Safaricom.
• Update order statuses in your merchant account.
• Provide technical support and troubleshooting.

4. Data Security

We implement bank-grade security measures. All Safaricom credentials are encrypted at rest. Communication between our servers, Safaricom, and your platform is performed over secure HTTPS channels.

5. Third-Party Services

We interact with Safaricom (Daraja API) and your connected CRM platform. We do not sell or share your data with any other third parties.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@fedhabridge.com